Privacy Protocol
Last Updated: January 28, 2026
Quantum Road (“we,” “our,” “us”) operates as a technology-driven logistics organization. This Privacy Protocol explains how we collect, use, store, and protect information when you interact with our website, platforms, and services.
We treat data as an operational asset and apply disciplined controls to its handling.
1. Information We Collect
We collect information only when necessary to operate, improve, or secure our services.
Direct Input
- Name, email address, phone number
- Company or carrier information
- Service inquiry or quote request details
- Employment or career inquiry information
- Communications sent via forms or email
Telemetry
- IP address
- Device type, browser, and OS
- Interaction data & timestamps
- Referring URLs & general location
2. How We Use Information
Information is used strictly for operational and business purposes, including:
- Responding to inquiries or quote requests
- Providing logistics or carrier-related services
- Improving site performance, reliability, and usability
- Security monitoring and abuse prevention
- Compliance with legal or regulatory obligations
We do not sell personal information.
3. Data Sharing & Disclosure
We may share limited information only with:
- Service providers supporting infrastructure, analytics, or communications
- Professional advisors (legal, accounting, compliance)
- Government or regulatory bodies when legally required
4. Data Retention
We retain information only for as long as necessary to fulfill the purpose for which it was collected, meet operational/legal requirements, or resolve disputes. When no longer required, data is securely deleted or anonymized.
5. Security Measures
6. Your Rights
Depending on jurisdiction, you may have the right to request access, correction, or deletion of your information. Requests can be submitted via the Support Center.